1. Introduction
This Privacy Policy explains how Crazygirl (“we”, “us”, “our”) collects, uses, stores, protects, and shares your personal information when you visit or make purchases on our website https://crazygirl.shop/. This policy applies to all visitors, users, and customers of our online fashion store. By accessing and using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect two types of information from users:
Personal Information You Voluntarily Provide
- Full name, billing and shipping address
- Email address and contact phone number
- Payment information (processed securely by third-party payment providers)
- Order notes, checkout preferences, and account registration details
Automatically Collected Information
- Device information, browser type, IP address, and time zone
- Website browsing behavior, viewed products, search keywords, and click-through records
- Cookies and tracking data to optimize user experience and store preferences
3. How We Use Your Information
We only use your personal data for legitimate business purposes, including:
- Processing, verifying, and completing your orders and deliveries
- Sending order updates, shipping notifications, customer service replies, and after-sales support
- Improving our website functions, product selection, and shopping experience
- Sending promotional emails, discount updates, and new product launches (you may unsubscribe anytime)
- Preventing fraudulent transactions and ensuring platform security
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking tools to remember user preferences, analyze traffic, and deliver personalized content. You can disable cookies through your browser settings at any time. Disabling cookies may affect some website functions and shopping experiences.
5. Information Sharing & Third Parties
We do not sell your personal information to any third parties for commercial purposes.
We only share necessary user data with trusted service providers to complete business operations:
- Payment processors for secure transaction handling
- Logistics and shipping providers for order delivery
- Website hosting and security service providers
- Marketing analytics tools for website optimization
All third-party partners are required to protect user privacy in compliance with data protection laws.
6. Data Security
We adopt standard industry encryption technology and secure server storage to protect your personal information and payment data. We take reasonable technical and managerial measures to prevent data leakage, loss, misuse, or unauthorized access. However, no internet transmission method is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including completing orders, resolving after-sales issues, complying with legal obligations, and maintaining business records. After the data is no longer needed, we will securely delete or anonymize your information.
8. Your Rights
As a user, you have the right to:
- Access, view, and request a copy of your stored personal data
- Correct inaccurate or incomplete personal information
- Request deletion of your personal data
- Unsubscribe from marketing emails at any time
- Withdraw consent for data processing
To exercise your rights, please contact our customer service email:support@crazygirl.com.
9. Children’s Privacy
Our website and products are intended for general adult audiences. We do not knowingly collect personal information from children under the age of 13. If you believe we have obtained data from a minor, please contact us immediately, and we will promptly delete the relevant information.
10. Policy Updates
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website after updates constitutes acceptance of the new policy.
11. Contact Us
If you have any questions, concerns, or suggestions regarding this Privacy Policy, please contact us:
Email: support@crazygirl.com
Website: https://crazygirl.shop/